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(Ebook) Service Transition (ITIL) by Office of Government Commerce ISBN 9780113310487, 011331048X

  • SKU: EBN-2505154
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Instant download (eBook) Service Transition (ITIL) after payment.
Authors:Office of Government Commerce
Pages:261 pages.
Year:2007
Editon:1
Publisher:The Stationery Office
Language:english
File Size:3.19 MB
Format:pdf
ISBNS:9780113310487, 011331048X
Categories: Ebooks

Product desciption

(Ebook) Service Transition (ITIL) by Office of Government Commerce ISBN 9780113310487, 011331048X

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.
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