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(Ebook) Service Design (ITIL) by Office of Government Commerce ISBN 9780113310470, 0113310471

  • SKU: EBN-2505148
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Authors:Office of Government Commerce
Pages:334 pages.
Year:2007
Editon:1
Publisher:The Stationery Office
Language:english
File Size:5.79 MB
Format:pdf
ISBNS:9780113310470, 0113310471
Categories: Ebooks

Product desciption

(Ebook) Service Design (ITIL) by Office of Government Commerce ISBN 9780113310470, 0113310471

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.
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