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(Ebook) Service Operation Itil Version 3 1st Edition by ITIL ISBN 0113310463 9780113310463

  • SKU: EBN-2502924
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Authors:Office of Government Commerce
Pages:263 pages.
Year:2007
Editon:1
Publisher:The Stationery Office
Language:english
File Size:2.09 MB
Format:pdf
ISBNS:9780113310463, 0113310463
Categories: Ebooks

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(Ebook) Service Operation Itil Version 3 1st Edition by ITIL ISBN 0113310463 9780113310463

(Ebook) Service Operation Itil Version 3 1st Edition by ITIL - Ebook PDF Instant Download/Delivery: 0113310463, 9780113310463
Full download (Ebook) Service Operation Itil Version 3 1st Edition after payment

Product details:

ISBN 10: 0113310463 
ISBN 13: 9780113310463
Author: ITIL

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Operation introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former Service Support and Service Delivery books, which have been updated where necessary.

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Tags: ITIL, Service Operation

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