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(Ebook) The Handbook of Customer Satisfaction and Loyalty Measurement, 3rd edition by Hill, Nigel, Alexander, Jim ISBN 9780566087448, 0566087448

  • SKU: EBN-37326226
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Instant download (eBook) The Handbook of Customer Satisfaction and Loyalty Measurement, 3rd edition after payment.
Authors:Hill, Nigel, Alexander, Jim
Pages:288 pages.
Year:2006
Editon:3
Publisher:Routledge
Language:english
File Size:9.58 MB
Format:pdf
ISBNS:9780566087448, 0566087448
Categories: Ebooks

Product desciption

(Ebook) The Handbook of Customer Satisfaction and Loyalty Measurement, 3rd edition by Hill, Nigel, Alexander, Jim ISBN 9780566087448, 0566087448

The third edition of the book offers a thorough guide to collecting and reporting accurate measures of customer satisfaction as well as useful advice on how to use the measures to drive performance improvement.
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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