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(Ebook) The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions by Madeline Bodin, Keith Dawson ISBN 9781578200955, 1578200954

SKU: EBN-1400776

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$ 32 ~~$ 40~~ (-20%)

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4.4

38 reviews

Instant download (eBook) The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions after payment.

Authors:Madeline Bodin, Keith Dawson

Pages:233 pages.

Year:2002

Editon:Revised

Publisher:CMP Books

Language:english

File Size:2.48 MB

Format:pdf

ISBNS:9781578200955, 1578200954

Categories: Ebooks

Product desciption

(Ebook) The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions by Madeline Bodin, Keith Dawson ISBN 9781578200955, 1578200954

Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss, The Call Center Dictionary provides clear definitions of call center acronyms, terms, and technology. Stay up-to-date on this fast-paced industry!

*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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