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(Ebook) Designing the Best Call Center for Your Business, 2nd Edition by Brendan B. Read ISBN 1578203139

SKU: EBN-2380756

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Instant download (eBook) Designing the Best Call Center for Your Business, 2nd Edition after payment.

Authors:Brendan B. Read

Pages:385 pages.

Year:2005

Editon:2nd

Publisher:CMP Books

Language:english

File Size:5.45 MB

Format:pdf

ISBNS:1578203139

Categories: Ebooks

Product desciption

(Ebook) Designing the Best Call Center for Your Business, 2nd Edition by Brendan B. Read ISBN 1578203139

Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f This revised and expanded edition examines all key aspects of opening and expanding a live agent call center.

*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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