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(Ebook) Convention Management and Service by James Abbey ISBN 9780866125086, 0866125086

  • SKU: EBN-51560546
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4.7

9 reviews
Instant download (eBook) Convention Management and Service after payment.
Authors:James Abbey
Pages:663 pages.
Year:2016
Editon:9
Publisher:Educational Institute of the American Hotel Motel Assoc
Language:english
File Size:305.28 MB
Format:pdf
ISBNS:9780866125086, 0866125086
Categories: Ebooks

Product desciption

(Ebook) Convention Management and Service by James Abbey ISBN 9780866125086, 0866125086

The ninth edition includes discussions of the impact of technology, both as a tool for sales and service, and as a desired amenity for meeting and convention groups. This edition also looks at changing demographics, in particular Millennials; and the increasing influence of meeting planners on a hotel's sales and servicing strategies. The textbook includes two new sidebar features, "More Online" and "Worth Watching," which encourage students to further explore the book's content online through articles, white papers, videos, and educational resources. The book also includes "Industry Profiles" and "Best Practices" boxes to inspire readers.
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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