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(Ebook) ISO IEC 20000-1 E 2018 Information technology — Service management Part 1 Service management system requirement by ISO/IEC JTC 1, Information technology, SC 40, IT Service Management and IT Governance ISBN 9780580933073, 0580933075

  • SKU: EBN-57676354
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Instant download (eBook) ISO IEC 20000-1 E 2018 Information technology — Service management Part 1 Service management system requirement after payment.
Authors:ISO/IEC JTC 1, Information technology, SC 40, IT Service Management and IT Governance
Pages:42 pages.
Year:2018
Editon:1
Publisher:BSI
Language:english
File Size:1.25 MB
Format:pdf
ISBNS:9780580933073, 0580933075
Categories: Ebooks

Product desciption

(Ebook) ISO IEC 20000-1 E 2018 Information technology — Service management Part 1 Service management system requirement by ISO/IEC JTC 1, Information technology, SC 40, IT Service Management and IT Governance ISBN 9780580933073, 0580933075

This document has been prepared to specify requirements for establishing, implementing, maintaining
and continually improving a service management system (SMS) . An SMS supports the management of
the service lifecycle, including the planning, design, transition, delivery and improvement of services,
which meet agreed requirements and deliver value for customers, users and the organization delivering
the services.
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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