logo
0
Product categories

EbookNice.com

Most ebook files are in PDF format, so you can easily read them using various software such as Foxit Reader or directly on the Google Chrome browser.
Some ebook files are released by publishers in other formats such as .awz, .mobi, .epub, .fb2, etc. You may need to install specific software to read these formats on mobile/PC, such as Calibre.

Please read the tutorial at this link.  https://ebooknice.com/page/post?id=faq


We offer FREE conversion to the popular formats you request; however, this may take some time. Therefore, right after payment, please email us, and we will try to provide the service as quickly as possible.


For some exceptional file formats or broken links (if any), please refrain from opening any disputes. Instead, email us first, and we will try to assist within a maximum of 6 hours.

EbookNice Team

(Ebook) A Manager's Guide to IT Service Management by Jenny Dugmore, Shirley Lacy ISBN 9780580728457, 0580728455

  • SKU: EBN-4723210
Zoomable Image
$ 32 $ 40 (-20%)

Status:

Available

4.7

26 reviews
Instant download (eBook) A Manager's Guide to IT Service Management after payment.
Authors:Jenny Dugmore, Shirley Lacy
Pages:150 pages.
Year:2011
Editon:6th edition
Publisher:BSI British Standards Institution
Language:english
File Size:1.29 MB
Format:pdf
ISBNS:9780580728457, 0580728455
Categories: Ebooks

Product desciption

(Ebook) A Manager's Guide to IT Service Management by Jenny Dugmore, Shirley Lacy ISBN 9780580728457, 0580728455

* This book is intended to meet the need for a generic, broadly based book on service management. * The managers' guide provides a basic introduction on how service management best practices and standards can help a service provider to deliver services that add value for customers at the right cost and risk. * It describes service management concepts and the broader service management landscape. * The aim of this 6th edition is to substantially re-focus the 5th edition to give a broader based picture of the most important service management best practices, how they relate and how they can (or cannot) be used together.
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

Related Products

-20%

(Ebook) Configuration Management: Expert Guidance for It Service Managers and Practitioners by Shirley Lacy, David Norfolk ISBN 9781780172286, 1780172281

$40 $32
-20%

(Ebook) Biota Grow 2C gather 2C cook by Loucas, Jason; Viles, James ISBN 9781459699816, 9781743365571, 9781925268492, 1459699815, 1743365578, 1925268497

$40 $32
-20%

(Ebook) Matematik 5000+ Kurs 2c Lärobok by Lena Alfredsson, Hans Heikne, Sanna Bodemyr ISBN 9789127456600, 9127456609

4.6

12 reviews
$40 $32
-20%

(Ebook) SAT II Success MATH 1C and 2C 2002 (Peterson's SAT II Success) by Peterson's ISBN 9780768906677, 0768906679

$40 $32
-20%

(Ebook) Master SAT II Math 1c and 2c 4th ed (Arco Master the SAT Subject Test: Math Levels 1 & 2) by Arco ISBN 9780768923049, 0768923042

4.7

9 reviews
$40 $32
-20%

(Ebook) Cambridge IGCSE and O Level History Workbook 2C - Depth Study: the United States, 1919-41 2nd Edition by Benjamin Harrison ISBN 9781398375147, 9781398375048, 1398375144, 1398375047

$40 $32
-20%

(Ebook) Siam/msi : An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management by David Clifford; Malk Williams ISBN 9781849288521, 1849288526

$40 $32
-20%

(Ebook) ISO IEC 20000-1 E 2018 Information technology — Service management Part 1 Service management system requirement by ISO/IEC JTC 1, Information technology, SC 40, IT Service Management and IT Governance ISBN 9780580933073, 0580933075

5.0

27 reviews
$40 $32
-20%

(Ebook) IT Service Management: A Guide for ITIL Foundation Exam Candidates Second Edition by John Sansbury, Richard Griffiths, Aidan Lawes ISBN 9781906124939, 1906124930

$40 $32