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(Ebook) Telephone Tactics by Graham Roberts-Phelps ISBN 9781854181770, 1854181777

SKU: EBN-1401264

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4.3

30 reviews

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Authors:Graham Roberts-Phelps

Pages:222 pages.

Year:2001

Editon:1st

Publisher:Thorogood

Language:english

File Size:1.35 MB

Format:pdf

ISBNS:9781854181770, 1854181777

Categories: Ebooks

Product desciption

(Ebook) Telephone Tactics by Graham Roberts-Phelps ISBN 9781854181770, 1854181777

In this age of technological breakthroughs, the personal aspect of doing business on the phone remains one of business's most important tools. This guide provides helpful suggestions and strategies for making cold calls, warm calls, collecting debts, structuring a sales call, overcoming objections, making a good first impression, and dealing with angry customers. Workers and managers alike will find this simple, user-friendly guide to phone etiquette and success helpful and easy to apply to their current phone tactics.

*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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