(Ebook) Doorbells, Danger, and Dead Batteries: User Research War Stories by Steve Portigal ISBN 9781933820347, 1933820349

(Ebook) Doorbells, Danger, and Dead Batteries: User Research War Stories by Steve Portigal ISBN 9781933820347, 1933820349

User research war stories are personal accounts of the challenges researchers encounter out in the field, where mishaps are inevitable, yet incredibly instructive. Doorbells, Danger, and Dead Batteries is a diverse compilation of war stories that range from comically bizarre to astonishingly tragic, tied together with valuable lessons from expert user researcher Steve Portigal.

"I didn’t mean to read this book. But I couldn’t help it. The stories of research in the field are compelling and relatable. So many moments of recognition, along with oh-my-gosh-I’m-so-glad-that-didn’t-happen-to-me moments. These episodes tell the stories of what user research is really like."  -  Dana Chisnell, co-author, Handbook of Usability Testing (2nd Edition)

"Doorbells, Danger, and Dead Batteries is a fascinating, sometimes hilarious, and very revealing peek behind the curtain of user research. Read this book to understand the lengths to which researchers go to get the critical insights that today’s businesses desperately need."  - Denise Lee Yohn, author of What Great Brands Do

Steve Portigal:  is an experienced user researcher who helps organizations to build more mature user research practices. Based outside of San Francisco, he is the principal of Portigal Consulting, and the author of two books: Doorbells, Danger, and Dead Batteries and Interviewing Users.  He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations. Steve is an accomplished presenter who speaks about culture, innovation, and design at companies and conferences across the globe.