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Status:
Available4.8
19 reviews
ISBN-10 : 1848217536
ISBN-13 : 9781848217539
Author: Maryse Salles
The purpose of this book is to question the relationships involved in decision making and the systems designed to support it: decision support systems (DSS). The focus is on how these systems are engineered; to stop and think about the questions to be asked throughout the engineering process and, in particular, about the impact designers’ choices have on these systems.
1: Decision-Making
Introduction: decision-making, the central issue of decision support
1.1. Normative theory versus engineering theory
1.2. The decision process
1.3. Decision-making within the organization
1.4. Changes to management within organizations
Conclusion: key points for DSS design
2: Decision Support Systems
Introduction: DSS, tools for decision makers and for the organization
2.1. DSS: definitions and typologies
2.2. DSS engineering
Conclusion: key points for DSS design
3: The Influence of DSS on Decision-Making and Associated Risks
Introduction: is the freedom of the decision maker an illusion?
3.1. Factors influencing decision-making
3.2. Risks linked to the use of DSS in decision-making
Conclusion: key points for DSS design
4: Elements for Ethical DSS Design
Introduction: being responsible for one’s actions and ethical requirements
4.1. Computer ethics
4.2. Ethics in DSS development
4.3. Our contribution to an engineering of responsibility
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