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(Ebook) Complex Service Delivery Processes: Strategy to Operations, 4th Edition by Jean Harvey ISBN 9781636940052, 1636940056

  • SKU: EBN-50038924
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Instant download (eBook) Complex Service Delivery Processes: Strategy to Operations, 4th Edition after payment.
Authors:Jean Harvey
Pages:450 pages.
Year:2021
Editon:4th
Language:english
File Size:12.37 MB
Format:pdf
ISBNS:9781636940052, 1636940056
Categories: Ebooks

Product desciption

(Ebook) Complex Service Delivery Processes: Strategy to Operations, 4th Edition by Jean Harvey ISBN 9781636940052, 1636940056

Different types of organizations provide services that require multiple, complex services to produce results. Oftentimes, those complex services morph into a maze of system processes that crisscross, impeding the smooth operation of processes and value creation. So how can you manage multiple services efficiently and effectively? This book outlines the strategy and execution needed to meet your goals. Numerous examples, exercises, and tools are included to help explain and clarify. The revised fourth edition includes a new focus on the impact of artificial intelligence in complex services, as well as links to video clips and podcasts. Professionals, semi-professionals, and technical workers in all areas, from law to medicine, accounting to engineering, social work to architecture, will find this book an invaluable tool in achieving success.
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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