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(Ebook) ABCs of Relationship Selling by Charles Futrell ISBN 9780073404844, 0073404845

  • SKU: EBN-45210314
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Authors:Charles Futrell
Pages:576 pages.
Year:2010
Editon:11
Publisher:McGraw-Hill/Irwin
Language:english
File Size:9.11 MB
Format:pdf
ISBNS:9780073404844, 0073404845
Categories: Ebooks

Product desciption

(Ebook) ABCs of Relationship Selling by Charles Futrell ISBN 9780073404844, 0073404845

ABC’s of Relationship Selling through Service 11e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline.
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