(Ebook) Why I Don't Work Here Anymore - A Leader's Guide To Offset The Financial And Emotional Costs Of Toxic Employees by Mitchell Kusy ISBN 9780203731246, 9781138303263, 9781138303300, 9781351399418, 0203731247, 1138303267, 1138303305, 1351399411

(Ebook) Why I Don't Work Here Anymore - A Leader's Guide To Offset The Financial And Emotional Costs Of Toxic Employees by Mitchell Kusy ISBN 9780203731246, 9781138303263, 9781138303300, 9781351399418, 0203731247, 1138303267, 1138303305, 1351399411

Ninety-four percent of the 400+ leaders in the author's national research study have experienced working with a toxic person, causing significant damage to their teams and organizations. The prevalence of toxic personalities and behaviors are problems that often go unaddressed. How pervasive is this problem?

• 94% of victims stated they work, or have worked, with a toxic person.
• 50% believe they are not competent to respond to an uncivil person’s verbal abuse
• 68% reported a decline in performance; 78% stated less commitment to the organization.
• 12% of victims quit.
• Fully loaded costs of staff turnover are 1.5 to 2.5 times the exited person’s salary

Whether readers lead a team with direct reports or lead project teams with no reporting relationships, Why I Don’t Work Here Anymore will help them apply the most successful approaches for managing these toxic individuals. Each chapter of Why I Don’t Work Here Anymore singles out one main issue and provides associated strategies for resolving it. Who are these toxic people? Specifically, they are individuals who exhibit any of the three categories of toxic behaviors:

• Shaming
• Passive hostility
• Sabotage

The author presents how each behavior is associated with incivility, how these behaviors get in the way of individual, team, and organizational effectiveness, and what to do about it.