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Status:
Available5.0
9 reviewsISBN 10: 007179171X
ISBN 13: 9780071791717
Author: Peter Franz, Mathias Kirchmer
Seize the competitive advantage with BPM at the heart of your strategy Value-Driven Business Process Management provides the rationale and methods for using business Process Management (BPM) to gain clarity on how your business operates and develop the ability to put new ideas into action quickly. You learn how to redirect your focus from a "method-and-tool" view of BPM to a more broadly informed view of BPM as a powerful management approach. Peter Franz, Managing Director for Business Process Management at Accenture, is responsible for the global team that helps clients achieve sustainable shareholder and customer value through scalable, efficient and agile business processes. Dr. Mathias Kirchmer, Accenture's Executive Director for Business Process Management, leads the global BPM-Lifecycle Practice, as well as the program for the development of Accenture's Business Process Reference Models across industries and functional areas.
Part I Strategy and Planning for Value-Driven BPM
CHAPTER 1 Value-Driven BPM: Why You Need it Now
CHAPTER 2 The Impact of Value-Driven BPM
CHAPTER 3 The Process of Process Management
CHAPTER 4 Developing Your Roadmap to Value-Driven BPM
CHAPTER 5 How Value-Driven BPM Optimizes the Impact of Process Improvement Initiatives
Part II Building a Value-Driven Organization
CHAPTER 6 Building an Organization for Value-Driven BPM
CHAPTER 7 Information Technology for Value-Driven BPM
CHAPTER 8 Managing Information Models for Value-Driven BPM
Part III The Present and the Future of Value-Driven BPM
CHAPTER 9 Value-Driven BPM in Practice
CHAPTER 10 The Future of Value-Driven BPM
Tags: Peter Franz, Mathias Kirchmer, Value, Driven