(Ebook) Understanding Intercultural Communication 2nd Edition by Stella Ting Toomey, Leeva C Chung ISBN 9780199739790 019973979X

(Ebook) Understanding Intercultural Communication 2nd Edition by Stella Ting Toomey, Leeva C Chung ISBN 9780199739790 019973979X

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ISBN 10: 019973979X
ISBN 13: 9780199739790
Author: Stella Ting Toomey, Leeva C Chung

Written in a conversational style, this book introduces students to the foundations of intercultural communication, a vibrant discipline within the field. Authors Stella Ting-Toomey and Leeva Chung take a multicontextual, inclusive approach that balances international and intercultural communication issues against U.S. domestic diversity issues. In addition to emphasizing a value-oriented perspective on intercultural encounters, the text contains a robust ethical chapter, complete with specific guidelines that will help students become ethical intercultural communicators. By integrating current empirical research with lively intercultural examples, the authors ask thought-provoking questions and pose ethical dilemmas for students to ponder. The text offers a sprawling treatment of such topics as ethnic and cultural identity change, culture shock and intercultural adjustment, romantic relationships and raising bicultural children, global identity challenges, and decision-making choices in intercultural ethics.
NEW TO THIS EDITION:
* Two new special features, Blog Pic and Blog Post, which update all the photos and poignant personal stories found throughout the first edition
* A greater focus on the impact of technology on intercultural communication message exchange processes
* An updated discussion of multiracial and biracial identity in Chapter 4
* Updates to the popular Jeopardy Boxes
· More than 250 new references
* Live-chat, a special boxed feature, which emphasizes the importance of adaptive code-switching in managing intercultural misunderstanding via lively dialogue
SUPPORT PACKAGE FOR INSTRUCTORS:
An Instructor's Manual / Test Bank that contains more than 500 pages of original exercises, activities, up-to-date media resources, classical and contemporary film lists, sample syllabi, and paper assignments.
A password-protected Companion Website that features the Instructor's Manual, PowerPoint lecture slides, a Student Success Manual, and links to supplemental material and films

(Ebook) Understanding Intercultural Communication 2nd Edition Table of contents:

Part I. Fundamental Concepts in Intercultural Communication

Chapter 1. Why Study Intercultural Communication?

• Adjusting to Global Workplace Heterogeneity

• Adapting to Domestic Workforce Diversity

• Engaging in Creative Multicultural Problem Solving

• Comprehending the Role of Technology in Global Communication

• Facilitating Better Multicultural Health Care Communication

• Enhancing Intercultural Relationship Satisfaction

• Fostering Global and Intrapersonal Peace

• Deepening Self-Awareness and Other-Awareness

• Culture: A Learned Meaning System

• Surface-Level Culture: Popular Culture

• Intermediate-Level Culture: Symbols, Meanings, and Norms

• Deep-Level Culture: Traditions, Beliefs, and Values

• Stamping Your Intercultural Passport

Chapter 2. What Is Intercultural Communication Flexibility?

• Intercultural Communication Process: Overall Characteristics

• Intercultural Communication: Meaning Characteristics

• Three Content Components: Knowledge, Attitude, and Skills

• Three Criteria: Appropriateness, Effectiveness, and Adaptability

• A Staircase Model

• An Essential Hook: A Mindful Perspective

• Process Consciousness: Underlying Principles

• Intercultural Reality Check: Do-Ables

Chapter 3. What Are the Essential Cultural Value Patterns?

• Identity Meaning Function

• Explanatory Function

• Ingroup–Outgroup Evaluative Function

• Discovering Cultural Values

• Identity: Individualism–Collectivism Value Pattern

• Power: Small–Large Power Distance Value Pattern

• Uncertainty: Weak–Strong Uncertainty Avoidance Value Pattern

• Sex Roles: Feminine–Masculine Value Pattern

• Value Orientations: Background Information

• Meaning: Activity Value Orientation

• Destiny: People–Nature Value Orientation

• Time: Temporal Value Orientation

• Individual Socialization Development

• Independent versus Interdependent Self-Construal

• Internal versus External Locus of Control

• Intercultural Reality Check: Do-Ables

Chapter 4. What Are the Keys to Understanding Cultural and Ethnic Identities?

• Families Come in Different Shapes

• Gender Socialization and Interaction Patterns

• The Process of Acculturation and Enculturation

• Systems-Level Factors

• Individual-Level Factors

• Interpersonal Face-to-Face and Network-Level Factors

• Group Affiliation and Identity Formation

• Cultural Identity Conceptualization

• Ethnic Identity Conceptualization

• Ethnic–Racial Identity Change Process

• Cultural–Ethnic Identity Typological Model

• Racial–Ethnic Identity Development Model

• Multiracial and Biracial Identity

• Intercultural Reality Check: Do-Ables

Part II. Crossing Cultural and Communication Boundaries Adaptively

Chapter 5. What Is Culture Shock?

• Characteristics of Culture Shock

• Approaching Culture Shock: Underlying Factors

• Intercultural Adjustment: Developmental Patterns

• The U-Curve Adjustment Model

• The Revised W-Shape Adjustment Model

• Reentry Culture Shock

• Reentry Culture Shock: Surprising Elements

• Resocialization: Different Returnees’ Profiles

• Intercultural Reality Check: Do-Ables

Chapter 6. What Is the Connection Between Verbal Communication and Culture?

• Distinctive Language Features

• Multiple Rule Patterns

• The Cultural Worldview Function

• The Everyday Social Reality Function

• The Cognitive Shaping Function

• The Group Membership Identity Function

• The Social Change Function

• Defining Low-Context and High-Context Interaction Patterns

• Direct and Indirect Verbal Styles

• Self-Enhancement and Self-Humbling Verbal Styles

• Beliefs Expressed in Talk and Silence

• Intercultural Reality Check: Do-Ables

Chapter 7. What Are the Different Ways to Communicate Nonverbally Across Cultures?

• The Impact of Nonverbal Communication

• Making Sense of Nonverbal Communication

• Verbal and Nonverbal Comparisons

• Physical Appearance

• Paralanguage

• Facial Expressions

• Gestures

• Haptics

• Boundary Regulations

• Environmental Boundaries

• Psychological Boundaries

• Regulating Time

• Intercultural Reality Check: Do-Ables

Part III. Managing Challenges in Intercultural Relationships Flexibly

Chapter 8. What Causes Us to Hold Biases Against Outgroups?

• Selective Attention

• Selective Interpretation

• Ethnocentrism and Communication

• Stereotypes and Communication

• Stereotypes: We Are What We Watch

• Us versus Them

• Group Membership Struggles

• Intergroup Attribution Biases

• Prejudice: Multiple Explanations and Functions

• Prejudiced Remarks or Innocent Jokes?

• Four Discriminatory Practices

• Different Types of Racism

• Reducing Prejudice and Discrimination

• Intercultural Reality Check: Do-Ables

Chapter 9. How Can We Manage Intercultural Conflict Flexibly?

• Culture-Based Conflict Lenses

• Intercultural Workplace Conflict Grid

• Intercultural Conflict Goal Issues

• Perceived Scarce Resources

• Defining Conflict Styles

• Cross-Cultural Conflict Styles

• Cross-Ethnic Conflict Styles and Facework

• Facework Management

• Mindful Listening

• Mindful Reframing

• Intercultural Reality Check: Do-Ables

Chapter 10. What Are the Challenges in Developing an Intercultural-Intimate Relationship?

• Cultural–Ethnic Membership Values

• Love Expectations and Expressions

• Autonomy–Connection Issues

• Communication Decoding Issues

• Perceived Physical Attractiveness

• Perceived Similarity

• Cross-Cultural Self-Disclosure Comparisons

• Third-Party Matchmakers: Online and Mobile Dating

• Intercultural–Interracial Romantic Relationship Development

• The Encounter: Prejudice and Racism

• Countering Racism and Prejudice: Coping Strategies

• Relational Transgressions and Terminations

• Bicultural Identity Struggles

• Cultivating a Secure, Multifaceted Identity

• Intercultural Reality Check: Do-Ables

Chapter 11. What Are the Communication Issues Facing a Global Identity?

• The Internet as Our Central Station

• Wired Communication

• The Transformation of Local and Global Identities

• The Lens of Television: Identity Imitation

• Global Television Impact

• Outsourced Beats: You Are What You Can Dance To

• You Are What You Wear: Pop Culture as Fashion

• Who and What Are e.netizens?

• Characteristics of an e.netizen Identity

• The Dialectical Pulls of an e.netizen

• Spatial Zone Dialectics

• Temporal Dialectics

• Gadget Communication Patterns: Fast and Furious

• Language Styles: Text, Tweet, Talk

• Communicating to Be Social Change Agents

• Personal Identities in Flux: The Global Face

• Intercultural Reality Check: Do-Ables

Chapter 12. How Can We Become Ethical Intercultural Communicators?

• Global Standard Procedure and Local Justice Issues

• Corporate Responsibility and Local Customary Practice

• Multiple Ethical Positions: Assessing Pros and Cons

• Ethical Absolutism Position

• Ethical Universalism Position

• Meta-Ethics Contextualism Position

• Becoming Ethical Intercultural Communicators: Questions to Consider

• Becoming Flexible: Final Passport Do-Ables

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Tags: Stella Ting Toomey, Leeva C Chung, Intercultural Communicatio