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0 reviews“An essential addition to the conflict resolution toolkit.” —Marshall Goldsmith, #1 New York Times bestselling author of Triggers
In
today’s workplace, managers, leaders, and HR professionals often
believe they don’t have the time to help employees navigate conflict.
More often than not, however, it takes more time not to address conflict
than to constructively intervene. But before you can successfully guide
others in managing disagreements, you must be able to manage
yourself--your mindset, presence, and behaviors.
Turn Enemies into Allies
offers a way of working with clashing employees that is deliberate and
systematic--one that draws on the author's expertise in conflict and
communication skill-building and a decades-long practice in mind-body
principles from the martial art aikido.
Following the author’s step-by-step guide, you will: