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The visible ops handbook : starting ITIL in 4 practical steps by Behr, Kevin, Kim, Gene; Spafford, George; Information Technology Process Institute instant download

  • SKU: EBN-238759086
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Instant download (eBook) The visible ops handbook : starting ITIL in 4 practical steps after payment.
Authors:Behr, Kevin, Kim, Gene; Spafford, George; Information Technology Process Institute
Pages:updating ...
Year:2004
Publisher:Eugene, OR : Information Technology Process Institute
Language:english
File Size:4.28 MB
Format:pdf
Categories: Ebooks

Product desciption

The visible ops handbook : starting ITIL in 4 practical steps by Behr, Kevin, Kim, Gene; Spafford, George; Information Technology Process Institute instant download

84 pages : 18 cm, Includes bibliographical references (pages 70-71), \"Stabilize the patient\" and \"modify first response\" -- \"Catch & release\" and \"find fragile artifacts\" projects -- Create a repeatable build library -- Continual improvement
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