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(Ebook) The Managed Heart: Commercialization of Human Feeling by Arlie Russell Hochschild ISBN 9780520239333, 0520239334

  • SKU: EBN-2488316
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4.8

8 reviews
Instant download (eBook) The Managed Heart: Commercialization of Human Feeling after payment.
Authors:Arlie Russell Hochschild
Pages:340 pages.
Year:2003
Editon:2
Publisher:University of California Press
Language:english
File Size:13.73 MB
Format:pdf
ISBNS:9780520239333, 0520239334
Categories: Ebooks

Product desciption

(Ebook) The Managed Heart: Commercialization of Human Feeling by Arlie Russell Hochschild ISBN 9780520239333, 0520239334

In private life we try to induce or suppress love, envy, and anger through deep acting or "emotional work," just as we manage our outer expressions through surface acting. But what happens when this system of adjusting emotions is adapted to commercial purposes? Hochschild examines the cost of this kind of "emotional labor." She vividly describes from a humanist and feminist perspective the process of estrangement from personal feelings and its role as an "occupational hazard" for one-third of America's workforce.
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