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(Ebook) Social Network Analysis in Telecommunications (Wiley and SAS Business Series) by Carlos Andre Reis Pinheiro ISBN 9780470647547, 9781118010778, 9781118010945, 047064754X

  • SKU: EBN-2425374
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5.0

36 reviews
Instant download (eBook) Social Network Analysis in Telecommunications (Wiley and SAS Business Series) after payment.
Authors:Carlos Andre Reis Pinheiro
Pages:306 pages.
Year:2011
Editon:1
Publisher:Wiley
Language:english
File Size:2.88 MB
Format:pdf
ISBNS:9780470647547, 9781118010778, 9781118010945, 047064754X
Categories: Ebooks

Product desciption

(Ebook) Social Network Analysis in Telecommunications (Wiley and SAS Business Series) by Carlos Andre Reis Pinheiro ISBN 9780470647547, 9781118010778, 9781118010945, 047064754X

A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationshipsThe key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowledge can be combined to create a positive customer experience within the telecommunications industry.Reveals how telecommunications companies can effectively enhance their relationships with customersProvides the groundwork for defining social network analysisDefines the tools that can be used to address social network problems A must-read for any professionals eager to distinguish their products in the marketplace, this book shows you how to get it done right, with social network analysis.
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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