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EbookNice Team
Status:
Available4.5
33 reviews
ISBN 10: 1482278294
ISBN 13: 9780429271991
Author: DH Stamatis
Chapter 1: Overview of Six Sigma
Chapter 2: Customer Satisfaction
Chapter 3: The Six Sigma DMAIC Model
Define
Measure
Analyze
Improve
Control
Chapter 4: Common Methodologies Used in the DMAIC Model
Benchmarking
Statistical process control (SPC)
Measurement system analysis (MSA)
Poka-yoke — Mistake Proofing
Lean Manufacturing Process
Failure Mode and Effect Analysis (FMEA)
Project Management
Cost of Quality
Teams
Statistics and Tools
Chapter 5: Design for Six Sigma – The DCOV Model
Define
Characterize
Optimize
Verify
Chapter 6: Common Methodologies and Tools Used in the DCOV Model
Systems Thinking
Advanced Product Quality Planning (APQP)
Production Part Approval Process (PPAP)
Kano Model
Quality Function Deployment (QFD)
Statistics, Modeling and Simulation
Reliability and Robustness
Design Architecture
Maintainability / Supportability
System Effectiveness / Life Cycle Cost
Function Structures / Axiomatic Design
Statistical Tolerancing
Survey
Audit
Tools
Chapter 7: Roles and Responsibilities
Executives
Champions
Master Black Belt (Shogun)
Black Belt
Green Belt
Other Roles
Chapter 8: Six Sigma Applied in Non-Manufacturing
Six Sigma and Safety
Six Sigma and the PSM Program
ISO 14000 and Six Sigma
Environmental Management Systems (EMS)
Chapter 9: Training and Certification
Design for Six Sigma Training
Certification
Chapter 10: Implementing Six Sigma
The Role of the Consultant
Epilogue
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Tags: DH Stamatis, Six Sigma, Fundamentals
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