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EbookNice Team
Status:
Available4.5
31 reviewsISBN 10: 1466564695
ISBN 13: 978-1466564695
Author: Charles T. Carroll
Although the Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) methodology is a widely accepted tool for achieving efficient management of all aspects of operations, there are still many unwarranted concerns about its perceived complexity and implementation costs. Dispelling these myths, Six Sigma for Powerful Improvement: A Green Belt DMAIC Training System with Software Tools and a 25-Lesson Course clarifies the long-accepted statistical and logical processes of Six Sigma and provides you with tools you can use again and again in your own "real world" projects―removing any doubts regarding their simplicity and "doability.".
Not only does the book provide you with reasons for using the tools, it reveals the underlying doctrines, formulas, and steps required. Although the tools and techniques presented are specifically associated with the DMAIC philosophy, they are applicable across a wide range of management and improvement scenarios. Explaining Six Sigma processes in language that's easy to understand, the book starts with an overview, followed by specific techniques and procedures. It presents detailed, illustrated lesson segments that include an agenda, roadmap, objectives, and a list of takeaway concepts. It also:
Provides seven separate Excel tool templates―each with its own user guide and additional smaller tools
Presents completed Excel sample workbooks for each tool to facilitate your comprehension and utilization confidence
Includes downloadable resources with a PowerPoint-based DMAIC training course, the aforementioned Excel-based Six Sigma tools and workbooks, and extensive instructor’s notes embedded in each lesson
Trained as and employed as a Black Belt and later as a Master Black Belt, the author presents doctrines and procedures with a strong pedigree and history of success. The book uses hundreds of figures and tables to illustrate key concepts and also makes them available in full-color on the downloadable resources. This is also true of the figures in the user guides that document the accompanying tools. For each of the tools, the book includes a completed sample workbook. The PowerPoint and Excel lessons and tools are provided in both 2007 and 97-2003 versions.
Section I – Define Phase
Chapter 1: Define Phase Overview
Chapter 2: Identify Preliminary Requirements: Step 1
Chapter 3: Tool Training: Voice of the Customer
Chapter 4: Develop Team Charter: Step 2
Chapter 5: Define a High-Level Process Map: Step 3
Section II – Measure Phase
Chapter 6: Measure Phase Overview
Chapter 7: Select Critical-to-Quality Characteristics: Step 4
Chapter 8: Tool Training: Excel Quality Function Deployment Workbook
Chapter 9: Define Performance Standards: Step 5
Chapter 10: Tool Training: 7 Process Improvement Tools
Chapter 11: Establish Data Collection Plan and Measurement System Analysis: Step 6
Section III – Analyze Phase
Chapter 12: Analyze Phase Overview
Chapter 13: Establish Process Capability: Step 7
Chapter 14: Define Performance Objectives: Step 8
Chapter 15: Identify Sources of Variation and Waste (Problems): Step 9
Chapter 16: Tool Training: Change Acceptance Management
Chapter 17: Tool Training: Project Solution Recommendation Package Tool
Section IV – Improve Phase
Chapter 18: Improve Phase Overview
Chapter 19: Experimenting and Piloting: Step 10 (Screen Potential Causes) and Step 11 (Discover Variable Relationships)
Chapter 20: Confirming Solutions, Setting Tolerances, and Documenting: Step 12
Section V – Control Phase
Chapter 21: Control Phase Overview
Chapter 22: Validate Measurement System and Confirm Solution to Management: Step 13
Chapter 23: Build Process Control Plan: Step 14
Chapter 24: Transfer Solution to Process Owner and Close Project: Step 15
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Tags: Charles Carroll, Six Sigma, Powerful Improvement, A Green Belt, Training System
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