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(Ebook) Salesforce.com For Dummies by Tom Wong, Liz Kao, Matt Kaufman ISBN 9780470590713, 0470590718

  • SKU: EBN-1772800
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Instant download (eBook) Salesforce.com For Dummies after payment.
Authors:Tom Wong, Liz Kao, Matt Kaufman
Pages:436 pages.
Year:2010
Editon:4
Publisher:Wiley
Language:english
File Size:6.02 MB
Format:pdf
ISBNS:9780470590713, 0470590718
Categories: Ebooks

Product desciption

(Ebook) Salesforce.com For Dummies by Tom Wong, Liz Kao, Matt Kaufman ISBN 9780470590713, 0470590718

The ideal introductory reference on salesforce.com—now fully updated throughout!As the global leader in on-demand customer relationship management (CRM), salesforce.com helps companies all over the world manage their sales, marketing, and customer service and support operations. Written by two salesforce.com insiders, this straightforward introduction clearly explains how to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.Walks you through the benefits and capabilities of the world’s most popular customer relationship management (CRM) software—salesforce.comCovers the latest enhancements to salesforce.com and explains how to choose the right edition of salesforce.com to suit your business needsDetails how to personalize your system, manage accounts, develop contacts, manage activities, track products, calculate forecasts, drive demand, utilize service and support, and moreAddresses extending salesforce.com beyond CRM as well as migrating and managing your dataGet started solving common sales, marketing, client, and customer service challenges with salesforce.com—and make your business a force to be reckoned with!
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