Quality matters : seeking confidence in evaluating, auditing, and performance reporting by Schwartz, Robert, 1959-; Mayne, John, 1943- instant download

Quality matters : seeking confidence in evaluating, auditing, and performance reporting by Schwartz, Robert, 1959-; Mayne, John, 1943- instant download

viii, 332 pages ; 24 cm, \"Quality, Matters compares approaches across different jurisdictional settings and across three different types of information evaluation. The chapters describe and analyze quality assurance in a number of countries and within a variety of international organizations. These have been selected either because they are widely considered to be leaders in evaluating information or because they have experience with assuring quality information that can instruct others.\", \"This pioneering study analyzes practices for assuring the quality of evaluation, performance auditing, and reporting in the face of political, organizational, and technical obstacles. A final chapter addresses the extent to which quality assurance systems become bothersome rituals or remain meaningful mechanisms to ensure quality control.\" \"This well-structured volume will be of particular interest to policymakers and adds much to the literature on program evaluation and performance auditing.\"--Jacket, Includes bibliographical references and index