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(Ebook) Quality by Summers, Donna C S ISBN 9781269374507, 9781292041780, 1269374508, 1292041781

  • SKU: EBN-22020874
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4.5

20 reviews
Instant download (eBook) Quality after payment.
Authors:Summers, Donna C S
Year:2013
Editon:Fifth edition, Pearson new international edition
Publisher:Pearson
Language:english
File Size:10.5 MB
Format:pdf
ISBNS:9781269374507, 9781292041780, 1269374508, 1292041781
Categories: Ebooks

Product desciption

(Ebook) Quality by Summers, Donna C S ISBN 9781269374507, 9781292041780, 1269374508, 1292041781

For courses in Quality, Quality Improvement and Quality Assurance. Filled with a wide-range of industry examples, this book takes an applied approach that teaches the why and how behind quality assurance and statistical process control. Each chapter includes abundant case studies that show how quality tools and techniques can be combined to resolve real customer issues. This edition offers a more global view and includes at least one service industry example per chapter. Expanded treatment is also given to multi-vari analysis and failure modes and effects analysis. With its combination of clear techniques and real-world illustrations, it shows explicitly how quality tools can be used to improve outputs, productivity, costs and safety.
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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