(Ebook) Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance by Harold Kerzner ISBN 9781119851554, 1119851556

(Ebook) Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance by Harold Kerzner ISBN 9781119851554, 1119851556

Project Management Metrics, KPIs,and DashboardsEnables readers to easily understand and implement essential strategies on measuring project management performanceProject Management Metrics, KPIs, and Dashboardsprovides complete coverage of what metrics and KPIs are and how to use them effectively, offering comprehensive coverage of the different dashboard types, design issues, and applications that ­readers may come across during practical application of the concepts. To aid in seamless reader comprehension, the work includes full-color dashboards from some of the most successful project management companies. As a modern resource, the work aligns with PMI’s PMBOK®Guide and stresses value-driven project management. Written by the leading authority in the field, sample topics covered in the work are as follows: Stakeholder relations management, effective metric measurements, selecting the right project metrics, innovation metrics, and how to become and stay agileComparing traditional and nontraditional projects, defining complexity, decision making, fluid methodologies, global project management, and project management methodologies/frameworksCustomer relations management, a new look at defining project success, and why customer satisfaction must always be consideredScope creep, scope creep dependencies, causes of scope creep, the business side of scope creep, and ways to minimize scope creepFor project managers across all industries,Project Management Metrics, KPIs, and Dashboardsis a valuable resource on the subject that will bolster your awareness of what good metrics management really entails and arm you with the important knowledge needed to measure and communicate performance more effectively.