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(Ebook) Performance and Productivity in Public And Nonprofit Organizations 2nd Edition by Evan M Berman ISBN 0765616076 978-0765616074

  • SKU: EBN-1748670
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4.8

21 reviews
Instant download (eBook) Performance and Productivity in Public And Nonprofit Organizations after payment.
Authors:Evan M. Berman
Pages:226 pages.
Year:2006
Editon:2
Publisher:Routledge
Language:english
File Size:1.42 MB
Format:pdf
ISBNS:9780765616074, 9780765621887, 0765616076, 0765621886
Categories: Ebooks

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(Ebook) Performance and Productivity in Public And Nonprofit Organizations 2nd Edition by Evan M Berman ISBN 0765616076 978-0765616074

(Ebook) Performance and Productivity in Public And Nonprofit Organizations 2nd Edition by Evan M. Berman - Ebook PDF Instant Download/Delivery: 0765616076, 978-0765616074

Full download (Ebook) Performance and Productivity in Public And Nonprofit Organizations 2nd Edition after payment

 

Product details:

ISBN 10: 0765616076

ISBN 13: 978-0765616074 

Author: Evan M. Berman 

The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.

Table of contents:

1. What Is Performance? An Overview
2. Major Performance Challenges
3. Achieving Success
4. Strategic Planning: What's the Mission?
5. The Quality Paradigm
6. Information Technology
7. Productivity Through People
8. The Accountability Strategy: Performance Measurement
9. Rethinking the Organization
10. Oldies but Goodies

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Tags: Evan M Berman, Performance, Productivity, Public, Nonprofit, Organizations

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