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(Ebook) People Skills at Work by Maria Berman ISBN 9781420093858, 1420093851

  • SKU: EBN-2508368
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Authors:Maria Berman
Pages:430 pages.
Year:2011
Editon:1
Publisher:CRC Press
Language:english
File Size:13.16 MB
Format:pdf
ISBNS:9781420093858, 1420093851
Categories: Ebooks

Product desciption

(Ebook) People Skills at Work by Maria Berman ISBN 9781420093858, 1420093851

An exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines how the particular skill’s relationship to the other skills presented in the book. The author covers how to improve interpersonal relationships, communications, job performance, and dealing with people of different ages, gender, and backgrounds.
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