(Ebook) Org Design for Design Orgs: Building and Managing In-House Design Teams by Peter Merholz; Kristin Skinner ISBN 9781491938409, 1491938404, 978-1-491-93840-9 (Paperback), 1-491-93840-4 (Paperback), 978-1-491-93840-9 (PAPERBACK)

(Ebook) Org Design for Design Orgs: Building and Managing In-House Design Teams by Peter Merholz; Kristin Skinner ISBN 9781491938409, 1491938404, 978-1-491-93840-9 (Paperback), 1-491-93840-4 (Paperback), 978-1-491-93840-9 (PAPERBACK)

Design has become the key link between users and today's complex and rapidly evolving digital experiences, and designers are starting to be included in strategic conversations about the products and services that enterprises ultimately deliver. This has led to companies building in-house digital/experience design teams at unprecedented rates, but many of them don't understand how to get the most out of their investment. This practical guide provides guidelines for creating and leading design teams within your organization, and explores ways to use design as part of broader strategic planning.

You'll discover:

• Why design's role has evolved in the digital age
• How to infuse design into every product and service experience
• The 12 qualities of effective design organizations
• How to structure your design team through a Centralized Partnership
• Design team roles and evolution
• The process of recruiting and hiring designers
• How to manage your design team and promote professional growth

Peter Merholz is an independent design and product consultant, and was one of the co-founders of the premier user experience firm Adaptive Path.

Kristin Skinner is Managing Director at Adaptive Path and Head of Design Management at Capital One, where she established and leads its Design Management practice.