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Status:
Available4.6
25 reviewsISBN 10: 0415279909
ISBN 13: 9780415279901
Author: T Lupton
Lupton's empirical study used real work groups rather than experimental groups working in post-war factories in Britain to arrive at a more sympathetic and informed appreciation of the reasoning behind the positions adopted by workers in their dealings with management, compared with the more management-oriented view of the American Hawthorne experiments.
I. The Problem
II. The Workshop at the Wye Garment Company
III. Norms, Expectations, Output and Earnings
IV. 'Sociable' Groupings in Workroom X
V. Conflict and Co-operation
VI. Conclusion (Wye Garment Case Study)
VII. Jay's Electrical Components. The Industry and the Firm
VIII. People and Production in the Small Transformer Section
IX. The Method of Wage Payment at Jay's
X. Norms, Expectations and Performance
XI. Output and Earnings
XII. Conclusion (Jay's Case Study)
XIII. General Conclusion
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Tags: T Lupton, Floor, Organization