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ISBN 10: 1118688716
ISBN 13: 978-1118688717
Author: Jim Hornickel
I THE PEOPLE IN THE PROCESS
1. Valuing Mutuality, Proactivity, and R.E.S.P.E.C.T.
2. Reviewing Human Fundamentals
3. Expanding Emotional Intelligence
4. Working with Negotiating Styles
5. Integrating Six Principles of Ethical Influence
6. Dissolving Conflict
7. Presenting Your Case
II THE NEGOTIATING PROCESS
8. Understanding Negotiation Fundamentals
9. Creating Range and Alternatives
10. Concretizing “Why,” “What,” and “How”
11. Preparing for Your Session
12. Discovering All Sides
13. Checking In Before Moving On
14. Trading for Mutual Gain
15. Evaluating for Improvement
16. Disposing of Tactics
17. Practicing for Life
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Tags: Jim Hornickel, Negotiating Success, Tips, Tools, Building Rapport, Dissolving Conflict, Getting What, You Want