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(Ebook) Measuring Quality: Performance Measurement in Libraries. 2nd revised edition by Roswitha Poll; Peter te Boekhorst ISBN 9783598440281, 3598440286

  • SKU: EBN-50993786
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Instant download (eBook) Measuring Quality: Performance Measurement in Libraries. 2nd revised edition after payment.
Authors:Roswitha Poll; Peter te Boekhorst
Pages:269 pages.
Year:2007
Editon:2nd rev. ed.
Publisher:K. G. Saur
Language:english
File Size:1.59 MB
Format:pdf
ISBNS:9783598440281, 3598440286
Categories: Ebooks

Product desciption

(Ebook) Measuring Quality: Performance Measurement in Libraries. 2nd revised edition by Roswitha Poll; Peter te Boekhorst ISBN 9783598440281, 3598440286

The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages.After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator. The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries. eBook open access since 14 August 2011
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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