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EbookNice Team
Status:
Available4.7
14 reviewsISBN 10: 1780348533
ISBN 13: 9781780348537
Author: Catherine G Page PT MPH PhD
Knowing where you’ll begin after graduation can be unpredictable.
That’s why we’ve provided wisdom you won’t find in any other Management text—practical business principles and perspectives for all types of clinical settings to help you prepare for wherever life may lead you.
Walk through true stories of trials and triumphs as Catherine Page shows you how to create a personal business plan that will set you up for success—whether you decide to own a clinic or focus on direct patient care.
Section 1 CONTEMPORARY ISSUES IN HEALTHCARE MANAGEMENT
Chapter 1 Becoming a Healthcare Manager
Management Opportunities
Novice Physical Therapists as Managers
Health Leadership Competency Model (HLCM)
Transitioning From Patient Care to Management
Managers in Large Healthcare Organizations
Management in Other Healthcare Settings
People Management Skills
Other Contemporary People Management Issues
Executive Managers in Healthcare
The Future of Physical Therapists as Managers
Conclusions
Chapter 2 Managers and Leaders in Contemporary Healthcare Organizations
Introduction
An Organizational Continuum
Leaders and Managers
Followers
What Do Leaders Do?
Who Are Leaders?
Who Is a Manager?
What Do Managers Do?
Organizational Culture
Organizational Socialization
Conclusions
Chapter 3 Healthcare Organizations
Introduction
The Healthcare Challenge
Meeting the Challenge
Accountable Care Organizations
Patient-Centered Medical Homes
U.S. Healthcare Complexity: The Players
More Complexity: Public and Private Healthcare Organizations
Even More Complexity: Executives, Physicians, and Boards
Boards of Directors
Healthcare Organizational Ethics
Access, Quality, and Costs
Conclusions
Chapter 4 Introduction to Healthcare as a Unique Insurance Based Business
Introduction
Patients’ Perspective
Employers’ and Employees’ Perspective
Workers’ Compensation
Providers’ Perspective
Insurers’ Perspective
Government-Supported Healthcare Insurance
Federal Entitlement Programs
The Uninsured and Underinsured
The Future
Conclusions
Section 2 RESPONSIBILITIES OF THE HEALTHCARE MANAGER
Chapter 5 Responsibilities for Vision, Mission, and Goal Setting
Overview
Visions
Mission Statements
Broader Healthcare Mission Statements
Value Statements
Goal Setting
A Manager’s Responsibility
Chapter 6 Responsibilities for Policies and Procedures
Overview
Usefulness of Policies and Procedures
Basic Principles of Policies and Procedures
Preparing Policies and Procedures
Policies
Procedures
Other Organizational Documents
A Manager’s Responsibility
Chapter 7 Marketing Responsibilities
Overview
One View of Marketing
Inbound Marketing
Outbound Marketing
Social Marketing
A Manager’s Responsibility
Chapter 8 Staffing Responsibilities in Healthcare
Overview
Staff Mix
Job Descriptions
Compensation and Benefits Costs
Staff Recruitment
Hiring
Productivity
Evaluation of Staff Performance
Staff Development
Employment Law and Related Issues
Managerial Responsibilities
Chapter 9 Responsibilities for Patient Care
Overview
Managing Professionals
Utilization Management and Case Management
Quality Care in Healthcare Organizations
Patient Satisfaction
Patients’ Rights and Responsibilities
A Manager’s Responsibility
Chapter 10 Fiscal Responsibilities
Overview
Assets, Liabilities, and Net Worth
Costs
Revenue (Income)
Reimbursement Challenges
Other Financial Considerations
Budgets
Other Financial Tools
A Manager’s Responsibility
Chapter 11 Risk Management, Legal, and Ethical Responsibilities
Overview
Hazard Risks
Market Risks
Reputation Risks
Operations Risks
Human Capital Risks
Identifying Risks
Analyzing Risks
Legal Responsibilities of Managers*
Duties of Organizations*
Ethical Responsibilities of Managers
A Manager’s Responsibility
Chapter 12 Communication Responsibilities
Overview
Oral Communications
Written Communication
Overcoming Communication Hurdles
Communication and Health Literacy
A Manager’s Responsibility
Section 3 MANAGEMENT IN SPECIFIC HEALTHCARE SETTINGS
Chapter 13 Management Issues in Long-Term Care
Overview of Long-Term Care
Skilled Nursing Facilities (SNFs)
Nursing Home Regulations and Quality Management
Unique Features of Physical Therapy Practice in Skilled Nursing Facilities
The Care Team in Skilled Nursing Facilities
Physical Therapists and Certified Nursing Assistants (CNAs)
Physical Therapists and Family Education
Overview of Management in Long-Term Care
Management Responsibilities
Conclusions
Chapter 14 Management Issues in Outpatient Centers
Overview of Outpatient Physical Therapy
Licensure, Certification, Regulation, and Accreditation
Contemporary Outpatient Issues
Unique Features of Physical Therapy Practice in Outpatient Settings
Overview of Management in Outpatient Centers
Managerial Responsibilities
Conclusions
Chapter 15 Management Issues in School-Based Services
Overview of School-Based Rehabilitation Services
The Individuals With Disabilities Education Act (IDEA) and the Individuals With Disabilities Education Improvement Act (IDEIA)
The Individualized Education Plan
Other Legislation Affecting Special Education
Unique Features of School-Based Physical Therapy Practice
Management of School-Based Physical Therapy
Management Responsibilities
Conclusions
Chapter 16 Management Issues in Home-Care Organizations
Overview of Home Care
Types of Home Care
The Family and Home Care
Home Care and Public Policy
Licensure, Certification, Regulation, and Accreditation
Hospice and Rehabilitation
Unique Features of Physical Therapy Practice in Home Care
Overview of Management in Home Care
Management Responsibilities
Conclusions
Chapter 17 Management Issues in Hospitals and Health Systems
Brief Overview of Hospitals and Health Systems
Selected Issues in Inpatient Hospital Care
Licensure, Certification, Regulation, and Accreditation
Workforce Issues in Hospitals and Hospital Systems
Inpatient Acute Care and Physical Therapy
Contemporary Hospital Management and Physical Therapy
Management Responsibilities
Conclusions
Appendix 1 A BRIEF HISTORY OF ORGANIZATIONS, LEADERSHIP, AND MANAGEMENT
Appendix 2 GUIDELINES FOR PREPARING PROGRAM PROPOSALS, FEASIBILITY STUDIES, AND BUSINESS PLANS
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