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(Ebook) Listen to Me, Listen to You: A Step-by-Step Guide to Communication Skills Training by Mandy Kotzman, Anne Kotzman ISBN 0864318642

  • SKU: EBN-2103264
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Instant download (eBook) Listen to Me, Listen to You: A Step-by-Step Guide to Communication Skills Training after payment.
Authors:Mandy Kotzman, Anne Kotzman
Pages:146 pages.
Year:2008
Editon:Spi
Publisher:Australian Council for Educational Research
Language:english
File Size:5.07 MB
Format:pdf
ISBNS:0864318642
Categories: Ebooks

Product desciption

(Ebook) Listen to Me, Listen to You: A Step-by-Step Guide to Communication Skills Training by Mandy Kotzman, Anne Kotzman ISBN 0864318642

This step-by-step guide is a companion to the popular Listen to Me, Listen to You: A Practical Guide to Self-Awareness, Communication Skills and Conflict Management (Revised edition, Penguin Books, 2007). The guide is designed for use by anyone working in communication skills and personal development training. Resource material is grouped under major headings: orientation * self-esteem * self-awareness and self-knowledge * effective listening * self-assertion * managing conflict collaboratively * reflection and closure. Each of these categories features a range of activities and planned group exercises which can be used singly or as part of a course, and includes reproducible masters for use by participants.
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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