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(Ebook) Lean Human Performance Improvement 1st Edition by Jerry L Harbour ISBN 9780429257230 0429257236

  • SKU: EBN-12053942
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Authors:Jerry L. Harbour (Author)
Pages:0 pages.
Year:2015
Editon:1
Publisher:Productivity Press
Language:english
File Size:13.68 MB
Format:pdf
ISBNS:9780429257230, 9781138438125, 9781482298819, 9781482298826, 0429257236, 113843812X, 1482298813, 1482298821
Categories: Ebooks

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(Ebook) Lean Human Performance Improvement 1st Edition by Jerry L Harbour ISBN 9780429257230 0429257236

(Ebook) Lean Human Performance Improvement 1st Edition by Jerry L Harbour - Ebook PDF Instant Download/Delivery: 9780429257230 ,0429257236
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ISBN 10: 0429257236
ISBN 13: 9780429257230
Author: Jerry L Harbour

As companies continue their efforts to improve work performance, they must ensure that their ongoing Lean activities include a healthy appreciation for, and recognition of, human performance. Ignoring the human component of work performance can be a recipe for unnecessary waste, inefficiency, and decreased productivity. Lean Human Performance Improvement presents a broad overview of human performance in the workplace. The author discusses his findings from a broad spectrum of human performance-related fields and diverse industrial sectors (gained by working in the field for over 30 years). Organized in three sections, this book covers understanding human performance, analyzing and improving work productivity, and analyzing and improving quality and safety. The author first develops a fundamental and basic understanding of human performance, then couples that understanding with learning how to analyze and improve human-related work productivity and quality and safety. He also discusses how knowledge and skills transfer from one work setting to another. Intended for Lean Six Sigma team members and human performance improvement practitioners, the book contains multiple examples from diverse work settings to explain key points. It also includes several major case studies. The goal of all examples and case studies is to develop a generic understanding that, in turn, can be successfully applied to any work setting.
 

(Ebook) Lean Human Performance Improvement 1st Edition Table of contents:

1 A Work System Perspective: People, Tools, and Tasks

Human Work Performance

Book Overview

Section I Understanding Human Performance

2 A Macro Model: Nature, Nurture, and Operational Setting

The Model

Nature/Nurture

Immediate Task Setting

Performance Outcome

3 A Micro Model: Perception, Cognition, and Action

The PCA Cycle

Skill

PCA Biology and Psychology

Sensing

Processing

Neural Signaling

Moving

PCA Cycle Analysis

Response Time

The Swing of a Bat

4 Human Error (or Is It Really?)

An Early Experience

Differing Views

Work System Context

MS Herald of Free Enterprise

Human Error

Error-Producing Conditions

Section II Analyzing And II Improving Human- Related Work Productivity

5 Human Motion Analysis

Task Analysis

Motion Analysis

Process Task Analysis

Micromotion Hand Analysis

Type 1 Motions

Type 2 Motions

Type 3 Motions

Application

6 Human Productivity Improvement

Minimize Feet-Related Transport Empty Steps

Shorten Transport Distances

Avoid Avoidable Delays

Eliminate Search and Select Therbligs

Optimize Reach

Eliminate Unscheduled Fatigue-Caused Rest

Section III Analyzing and II Improving Human- Related Quality and Safety

7 Human Error Analysis

Methodology

Case Study

General Background Information

Event Chronology

Compounding Factors

F-15 Pilot Analysis

Further PCA Cycle Inquiries

8 Human Quality and Safety Improvement

Enhance Perception

Provide Good Reminders

Reduce Human Error Consequences

9 And That’s It!

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Tags: Jerry L Harbour, Human, Performance Improvement

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