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(Ebook) Leading in health care organizations : improving safety, satisfaction, and financial performance by Simons, Tony; Savage, Grant Theodore; Leroy, Hannes ISBN 9781299789678, 9781781906347, 1299789676, 1781906343

  • SKU: EBN-5207604
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Instant download (eBook) Leading in health care organizations : improving safety, satisfaction, and financial performance after payment.
Authors:Simons, Tony; Savage, Grant Theodore; Leroy, Hannes
Pages:257 pages.
Year:2013
Editon:First edition.
Publisher:Emerald Group Publishing Limited
Language:english
File Size:1.33 MB
Format:pdf
ISBNS:9781299789678, 9781781906347, 1299789676, 1781906343
Categories: Ebooks

Product desciption

(Ebook) Leading in health care organizations : improving safety, satisfaction, and financial performance by Simons, Tony; Savage, Grant Theodore; Leroy, Hannes ISBN 9781299789678, 9781781906347, 1299789676, 1781906343

Health care organizations around the world are judged in terms of a health care triple bottom line: ensuring employee and patient safety, maximizing employee and patient satisfaction, and meeting financial goals. Given the increasing burden of chronic diseases, the increasing complexity of medical interventions, and the increasing costs of care, innovative leadership is required to achieve this triple bottom line. The 14th volume of the Advances in Health Care Management research series addresses the links between leadership and safety, satisfaction or financial performance in health care management by exploring questions such as the following: How does leadership impact employee safety? How does leadership affect patient safety? How does leadership impact employee satisfaction? How does leadership affect patient satisfaction? How does leadership affect financial performance? How do health care organizations deploy multi-level leadership to achieve safety goals? Satisfaction goals? Financial goals? Multiple goals?) How do health care organization leaders establish and maintain a safety culture? A patient-centered culture? A high performance culture? Combined cultures? 
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