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Leadership and Management in the Hospitality Industry by Robert H. Woods, Judy Z. King ISBN 9780866123471, 0866123474 instant download

  • SKU: EBN-233408668
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4.4

27 reviews
Instant download (eBook) Leadership and Management in the Hospitality Industry after payment.
Authors:Robert H. Woods, Judy Z. King
Pages:374 pages
Year:2010
Edition:3
Publisher:The American Hotel & Lodging Educational Institute
Language:english
File Size:17.88 MB
Format:pdf
ISBNS:9780866123471, 0866123474
Categories: Ebooks

Product desciption

Leadership and Management in the Hospitality Industry by Robert H. Woods, Judy Z. King ISBN 9780866123471, 0866123474 instant download

This textbook shows managers how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. Readers will gain an understanding of diversity and cultural change. Practical information prepares them to put management tools into action to enhance service and boost business. This edition includes a chapter on ethics. Robert H. Woods, Ph.D., CHRE, University of Nevada, Las Vegas and Judy Z. King, President, Quality Management Services ©2010, 11 Chapters, Softbound For more information and special industry and academic pricing, please contact the AHLEI sales team.
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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