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ISBN 10: 1478635029
ISBN 13: 9781478635024
Author: Craig E Johnson, Michael Z Hackman
Leadership: A Communication Perspective has been at the forefront of university and college leadership courses for nearly three decades, providing a compelling, authoritative introduction to leadership as a communication-based activity. The new edition continues the tradition of excellence with an up-to-date treatment of theory and research combined with practical, real-world advice for improving communication competence and leadership effectiveness. The authors profile contemporary leaders and organizations like Alibaba’s Jack Ma, Zappos’ Tony Hsieh, Facebook’s Sheryl Sandberg, Uber, The Container Store, Airbnb, Chipotle, the Waffle House, Nordstrom, and Google. Their presentation balances current scholarship and trends with historical perspectives to provide a fuller understanding of the study and practice of leadership. Leadership and followership are examined in multiple contexts, including organizational leadership, public leadership, and leadership in groups and teams. Topics new to this edition include transcendent followership, the leadership skills approach, team coaching, escalation of commitment, invisible leadership, cultural intelligence, trigger events, and resilience.
Chapter 1 - Leadership and Communication
Leadership: At the Core of Human Experience
Defining Leadership
The Symbolic Nature of Human Communication
The Human Communication Process
Leadership: A Special Form of Human Communication
Leaders vs. Managers
The Question of “Bad” Leadership
The Leader/Follower Relationship
Viewing Leadership from a Communication Perspective
Willingness to Communicate
Storytelling as Leadership
Emotional Communication Competencies
Playing to a Packed House: Leaders as Impression Managers
Chapter Takeaways
Application Exercises
Cultural Connections: Fostering Circles Through Stories78
Leadership on the Big Screen: The Best of Men
Chapter 2 - Leadership and Followership Communication Styles
The Dimensions of Leadership Communication Style
Authoritarian, Democratic, and Laissez-Faire Leadership
Task and Interpersonal Leadership
The Michigan Leadership Studies
The Ohio State Leadership Studies
McGregor’s Theory X and Theory Y
Blake and McCanse’s Leadership Grid®
Follower Communication Styles
Engaged Followers
Exemplary Followership
The 4-D Followership Model
Transcendent Followership
Communication Styles, Information Processing, and Identity
Chapter Takeaways
Application Exercises
Cultural Connections: The Performance-Maintenance (PM) Theory of Leadership56
Leadership on the Big Screen: In the Heart of the Sea
Chapter 3 - Traits, Situational, Functional, Skills, and Relational Leadership
Understanding and Explaining Leadership
The Traits Approach to Leadership
The Situational Approach to Leadership
Path-Goal Theory
Hersey and Blanchard’s Situational Leadership Approach
The Functional Approach to Leadership
Task-Related Roles
Group-Building and Maintenance Roles
Individual Roles
The Skills Approach to Leadership
The Three-Skill Model
Task-Based Competencies
Problem-Solving Capabilities
The Relational Approach to Leadership
Vertical Dyad Linkage Model
Leader-Member Exchange Theory
Chapter Takeaways
Application Exercises
Cultural Connections: Paternalistic Leadership44
Leadership on the Big Screen: Concussion
Chapter 4 - Transformational and Charismatic Leadership
The Transformational Approach to Leadership
The Characteristics of Transformational Leadership
Creative
Interactive
Visionary
Empowering
Passionate
Perspectives on Charisma
The Sociological Approach
The Behavioral/Attribution Approach
The Communication Approach
Transformational and Charismatic Leadership: Interchangeable or Distinct?
Alternative Approaches to Outstanding Leadership
Authentic Leadership
The CIP (Charismatic/Ideological/Pragmatic) Leadership Model
Chapter Takeaways
Application Exercises
Cultural Connections: Is Transformational/Charismatic Leadership a Universal Concept?88
Leadership on the Big Screen: The Man in the Machine
Chapter 5 - Leadership and Power
Power: Mixed Emotions
Power and Leadership
Interdependent but Not Interchangeable
Sources of Power
Deciding Which Types of Power to Use
Engaging in Constructive Organizational Politics
Powerful and Powerless Talk
Empowerment
Components of the Empowerment Process
Empowerment Models
Chapter Takeaways
Application Exercises
Cultural Connections: A Different View on Power— The South African Concept of Ubuntu54
Leadership on the Big Screen: Star Wars Episode VII—The Force Awakens
Chapter 6 - Leadership and Influence
Credibility: The Key to Successful Influence
Dimensions and Challenges of Credibility
Building Your Credibility
Compliance-Gaining Strategies
Managerial Influence Tactics
Upward Dissent
Developing Argumentative Competence
The Leader as Negotiator
Creating a Cooperative Climate
Perspective-Taking Skills
Negotiation as Joint Problem Solving
Resisting Influence: Defending against the Power of Mental Shortcuts
Chapter Takeaways
Application Exercises
Cultural Connections: Negotiation in India58
Leadership on the Big Screen: Woman in Gold
Chapter 7 - Leadership in Groups and Teams
Fundamentals of Group Interaction
Viewing Groups from a Communication Perspective
Group Evolution
Emergent Leadership
How Not to Emerge as a Leader
Useful Strategies
Appointed vs. Emergent Leaders
Leadership in Meetings
Group Decision Making
Functions and Formats
Avoiding the Pitfalls
Team Leadership
When Is a Group a Team?
Developing Team-Building Skills
Project Leadership
Leading Virtual Teams
Team Coaching
Chapter Takeaways
Application Exercises
Cultural Connections: American and Asian Student Groups68
Leadership on the Big Screen: The Way
Chapter 8 - Leadership in Organizations
The Leader as Culture Maker
Elements of Organizational Culture
Shaping Culture
Creating a Learning, Trusting Culture
The Leader as Strategist
The Leader as Sensemaker
Intergroup Leadership
The Power of Expectations: The Pygmalion Effect
The Communication of Expectations
The Galatea Effect
Putting Pygmalion to Work
Chapter Takeaways
Application Exercises
Cultural Connections: Playing Catch-Up in Korea84
Leadership on the Big Screen: All Things Must Pass
Chapter 9 - Public Leadership
The Power of Public Leadership
Leading Public Opinion through Public Relations
Influencing Audiences through Public Address
A Key Leadership Tool
Developing Effective Public Speeches
Persuasive Campaigns
Characteristics of Successful Campaigns
Campaign Stages
Collaborative (Integrative) Leadership
Attributes
Skills
Behaviors
Chapter Takeaways
Application Exercises
Cultural Connections: Public Speaking in Kenya49
Leadership on the Big Screen: Braveheart
Chapter 10 - Leadership and Diversity
Managing Diversity—The Core of Leadership
Understanding Cultural Differences
Defining Culture
Classifying Cultures
Cultural Intelligence (CQ)
Cultural Synergy
Fostering Diversity
The Benefits of Diversity
Obstacles to Diversity
Promoting Diversity: Overcoming the Barriers
The Gender Leadership Gap: Breaking the Glass Ceiling, Avoiding the Glass Cliff, and Navigating the
Male and Female Leadership Behavior: Is There a Difference? (And Do Women Make Better Leaders?)
Creating the Gap
Narrowing the Gap
Chapter Takeaways
Application Exercises
Cultural Connections: The Not So Universal Language of Sports63
Leadership on the Big Screen: The Hundred-Foot Journey
Chapter 11 - Ethical Leadership and Followership
The Importance of Ethics
The Ethical Challenges of Leadership: Casting Light or Shadow
The Challenge of Information Management
The Challenge of Responsibility
The Challenge of Power
The Challenge of Privilege
The Challenge of Loyalty
The Challenge of Consistency
Components of Ethical Behavior
Component 1: Moral Sensitivity (Recognition)
Component 2: Moral Judgment
Component 3: Moral Motivation
Component 4: Moral Character (Implementation)
Ethical Perspectives
Kant’s Categorical Imperative
Utilitarianism
Justice as Fairness
Virtue Ethics
Altruism
Leaders as Servants
Meeting the Ethical Challenges of Followership
Servant Followership
Courageous Followership
Chapter Takeaways
Application Exercises
Cultural Connections: Moral Taste Buds83
Leadership on the Big Screen: Angels in the Dust
Chapter 12 - Leader and Leadership Development
Leader Development: A Lifelong Journey
A Proactive Approach to Leader Development
Raise Your Developmental Readiness Level
Seek Out Leadership Learning Opportunities
Establish Developmental Relationships
Capitalize on Your Experiences
Leader Development as an Internal Process
Stephen Covey: The 7 Habits of Highly Effective People
Kevin Cashman: Leadership from the Inside Out
The Role of Spirituality in Leader Development
Leadership Transitions
Leadership Passages
Taking Charge
Succession Planning
Chapter Takeaways
Application Exercises
Cultural Connections: Coaching across Cultures67
Leadership on the Big Screen: The Intern
Chapter 13 - Leadership in Crisis
The Crucible of Crisis
Anatomy of a Crisis
Crisis Types
Crisis Stages
Crisis Leadership
Precrisis Leadership
Leading during the Crisis Event
Postcrisis Leadership
Extreme Leadership
Chapter Takeaways
Application Exercises
Cultural Connections: Battling Ebola and Culture65
Leadership on the Big Screen: Patriots Day
Endnotes
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Tags: Craig E Johnson, Michael Z Hackman, Communication, Perspective