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(Ebook) Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions by Madanmohan Rao ISBN 9780750678186, 0750678186

  • SKU: EBN-929018
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$ 32 $ 40 (-20%)

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5.0

19 reviews
Instant download (eBook) Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions after payment.
Authors:Madanmohan Rao
Pages:453 pages.
Year:2004
Editon:1
Publisher:Butterworth-Heinemann
Language:english
File Size:6.4 MB
Format:pdf
ISBNS:9780750678186, 0750678186
Categories: Ebooks

Product desciption

(Ebook) Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions by Madanmohan Rao ISBN 9780750678186, 0750678186

This practical book enables the reader to understand and evaluate the vast offerings of KM solutions in the three areas of technology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use these tools and techniques. Over twenty case studies relate the real story of choosing and implementing various KM tools and techniques. Lessons from successes and failures are drawn, along with roadmaps for companies beginning or expanding their KM practice. Each chapter is structured along the "8Cs" framework developed by the editor: connectivity, content, commerce, community, capacity, culture, cooperation and capital.
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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