Knowledge management and networked environments : leveraging intellectual capital in virtual business communities by Beerli, Alfred J; Falk, Svenja, 1964-; Diemers, Daniel instant download

Knowledge management and networked environments : leveraging intellectual capital in virtual business communities by Beerli, Alfred J; Falk, Svenja, 1964-; Diemers, Daniel instant download

xi, 243 pages : 24 cm, Includes bibliographical references (pages 209-231) and index, Why knowledge management strategies fail : facilitating conditions for successful knowledge management strategies / Alfred J. Beerli -- Customer knowledge management : how does my customer look and feel? / Thilo Schotte -- Managing customer knowledge in electronic commerce / Thomas H. Davenport and Sirkka L. Jarvenpaa -- Knowledge management : the source of innovation? / Svenja Falk -- Making sense of the e-conomy : entrepreneurial strategic thinking and acting as theory building and theory testing under ambiguity / Simon Grand -- Unleashing the power of networks for knowledge management : putting knowledge networks into action / Andreas Seufert, Andrew Back, and Georg von Krogh -- Communities of strategic practice : how managers create and share intuition in strategic processes in turbulent environments / Markus Venzin -- Virtual knowledge communities and the issue of information quality / Daniel Diemers -- Accenture's new operating model : meeting the needs of the knowledge worker / Susanne Alfs -- The knowledge worker as the new problem solver : abilities, competencies, and needs / Betty Zucker