(Ebook) Introduction to Human Services 9th Edition by Marianne R Woodside ISBN 9781337671262

(Ebook) Introduction to Human Services 9th Edition by Marianne R Woodside ISBN 9781337671262

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ISBN 13: 9781337671262
Author: Marianne R Woodside

Interested in a practical introduction to the human service profession? If the answer's yes, then AN INTRODUCTION TO HUMAN SERVICES, 9th Edition, is for you. Drawing on their extensive experience, the authors define human services, review the historical development of advocacy, and examine service delivery models and processes. They thoroughly explore the current state of this rapidly evolving profession as well as the essential skills you need to succeed within it. You'll gain a solid grounding in such fundamental concepts as serving the whole person, using an interdisciplinary approach, interacting with helper and client, preparing generalists, understanding multicultural influences, and empowering clients. Detailed case studies give you frontline perspectives -- and prepare you to effectively address issues you're likely to encounter as a helping professional.

(Ebook) Introduction to Human Services 9th Table of contents:

Part I. Defining Human Services
Chapter 1. An Introduction to Human Services
Themes and Purposes of Human Services
Problems in Living
The Growing Number of Problems in the Modern World
Self-Sufficiency
Social Care, Social Control, and Rehabilitation
The Human Service Profession
The Interdisciplinary Nature of Human Services
The Relationship between the Client and the Helper
The Client and the Client’s Environment
The Importance of Social Justice
Management Principles in Human Service Delivery
Evidence-Based Practice
The Generalist Approach to Human Services
Key Terms
Things to Remember
Self-Assessment
Want to Know More?
Chapter 2. The Human Service Professional
Who Is the Helper?
Motivations for Choosing a Helping Profession
Values and Helping
Characteristics of the Helper
Typology of Human Service Professionals
Categories of Helpers
The Human Service Professional
The Human Service Movement
Specialists
Nonprofessional Helpers
Human Service Roles
Providing Direct Service
Performing Administrative Work
Working with the Community
Frontline Helper or Administrator
Working as a Cultural Broker
Case Study
Key Terms
Things to Remember
Self-Assessment
Want to Know More?
Part II. Guiding Human Service Practice
Chapter 3. The History of Advocacy in Human Services
Early Foundations of Advocacy
Human Services in Colonial America
The 19th Century: A Time of Change
Social Philosophies
Areas of Reform
The 20th Century: New Directions in Mental Health
The Human Service Movement
The 20th Century: Federal Advocacy in Human Services
Franklin Roosevelt
John Kennedy and Lyndon Johnson
Richard Nixon and Gerald Ford
James “Jimmy” Carter
Ronald Reagan and George H. W. Bush
William “Bill” Clinton
The 21st Century: Federal Advocacy in Human Services
George W. Bush (2001–2009)
Barack Obama (2009–2017)
A Final Thought
Key Terms
Things to Remember
Self-Assessment
Want to Know More?
Chapter 4. Human Services and Ethical Practice
Ethical Considerations
Codes of Ethics
Purposes and Limitations
Ethics and the Profession
Codes of Ethics and the Law
Ethics and Diversity
Ethics and Technology
Competence and Responsibility
Confidentiality
Client’s Rights
Ethical Standards of Human Service Professionals
Ethical Decision Making
The Context of Decision Making
Summary
Key Terms
Things to Remember
Self-Assessment
Want to Know More?
Chapter 5. Multicultural Dimensions of Helping
Introduction to a Multicultural Context
The Challenges of a Multicultural Context
Background and Rationale
Ethical Standards for Professional Practice
Concepts to Help You Build Multicultural Competence
Terms
Power, Oppression, and Discrimination  
Exploring Your Own Identity to Help Build Multicultural Competence
Examining Your Own Cultural Self and Identity
Continuing to Develop Multicultural Competence
Key Terms
Things to Remember
Self-Assessment
Want to Know More?
Part III. The Practice of Human Services
Chapter 6. Models of Service Delivery
The Medical Model
Definition
History
Case Study
The Public Health Model
Definition
History
Case Study
The Human Service Model
Definition
History
Case Study
Key Terms
Things to Remember
Self-Assessment
Want to Know More?
Chapter 7. The Helping Process
The Nature of the Helping Process
The Helping Relationship
Stages of the Helping Process
An Introduction to Helping Skills
Nonverbal Messages
Verbal Messages
Listening and Responding
Working with Interpreters
Working with Groups
Skills for Challenging Clients
Culturally Different Clients
The Reluctant or Resistant Client
The Silent Client
The Overly Demanding Client
The Unmotivated Client
Intervention Strategies
Motivational Interviewing
Crisis Intervention
Resolution-Focused Brief Therapy
Key Terms
Things to Remember
Self-Assessment
Want to Know More?
Chapter 8. The Client
The Whole Person
Perceptions of Client Problems
Defining Problems
Understanding Client Problems
A Lifespan Perspective
A Situational Perspective
Hierarchical Needs
Wellness Perspective
Defining Strengths
Environmental Influences
Case Study
The Feminist Perspective
Clients as Individuals, Groups, and Populations
Getting Help
Ways of Getting Help
Barriers to Seeking Help
The Client’s Perspective
Client Expectations
Client Evaluations of Services
Key Terms
Things to Remember
Self-Assessment
Want to Know More?
Part IV. Working in the Human Service Field
Chapter 9. Working Within the System
The Agency Environment
Mission and Goals
Structure
Resources
The Community Context
Using Available Services
Referral
Building an Information Network
The Challenges in Day-To-Day Human Service Work
Allocation of Resources
Recordkeeping Blues
Turf Issues
Encapsulation, Burnout, and Vicarious Trauma
Professional Development
Promoting Change in a Dynamic World
Developing Services in Response to Human Needs
Community Organizing
Using a Model of Client Empowerment
Key Terms
Things to Remember
Self-Assessment
Want to Know More?
Chapter 10. Human Services Today
Settings for Human Service Delivery
Community-Based Services: Outreach to Those in Need
Community-Based Services: Outreach and Wraparound Services
Community-Based Corrections
Community-Based Schools
Community-Based Hospice Care
Human Services in Rural Areas
Human Services and the Military
The Impact of Technology
Helping Clients Learn New Skills
Helping Clients Improve Communication
Integrating Online Support with Helper and Others
Trends in Human Services
Aging in America
The Changing Workplace
New Roles and Skills for Clients and Helpers
A Climate of Partisanship
Key Terms
Things to Remember
Self-Assessment
Want to Know More?
References

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