(Ebook) Intelligent Kindness: Reforming the Culture of Healthcare by John Ballatt, Penelope Campling ISBN 9781908020048, 1908020040

(Ebook) Intelligent Kindness: Reforming the Culture of Healthcare by John Ballatt, Penelope Campling ISBN 9781908020048, 1908020040

Morale within the NHS has never been so low: currently staff feel alienated and service users underserved. How can this be fixed? By restoring to the NHS its core founding principles - kindness and compassion within a service that functions for the common good. This must be at the centre of any NHS reforms to have a chance to succeed. -This book presents a radical way of looking at improving the NHS, and the delivery of healthcare. -To fail to attend to promoting kinship and restore compassionate relationships between skilled clinicians and patients is to fail to address a key dimension of health service provision.-Improvements to the quality and efficiency of services can be made if patients and staff can reconnect to these deeper values.-Offers arguments for clinical staff to consider the delivery of care and treatment as expressions of compassion, and challenges readers to think about improvement of services with that at the centre of their thinking. Readership NHS managers responsible for service provision and clinical care, plus policy makers and academics. The book will also be interesting reading for politicians, health journalists and all healthcare staff. RCPsych Publications is the publishing arm of the Royal College of Psychiatrists (based in London, United Kingdom), which has been promoting excellence in mental health care since 1841. Produced by the same editorial team who publish The British Journal of Psychiatry, they sell books for both psychiatrists and other mental health professionals; and also many written for the general public. Their popular series include the College Seminars Series, the NICE mental health guidelines and the Books Beyond Words series for people with intellectual disabilities. RCPsych publishes in all areas of psychiatry and mental health, including but not limited to: Clinical psychiatric practice Intellectual disability Mental health services for children, adolescents, adults and the elderly Psychopharmacology Psychotherapy Rehabilitation psychiatry Family mental health Service provision RCPsych Publications books can help with the following disorders: Addictions Affective disorders Attention deficit hyperactivity disorder (ADHD) Bereavement Borderline personality disorder Cognitive-behavioral therapy (CBT) Dementia Depression Eating disorders Perinatal psychiatric disorder Post-traumatic stress disorder (PTSD) Psychosis Schizophrenia Sleep problems