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ISBN 10: 1259004988
ISBN 13: 9781259004988
Author: Andrews
The Hotel Housekeeping Training Manual by Sudhir Andrews is a well-structured and industry-focused guide that serves as a comprehensive resource for hotel management students, housekeeping staff, and hospitality professionals. Written by a renowned hospitality educator, the manual combines theoretical concepts with practical applications, ensuring that learners not only understand the basics but are also ready for real-world hotel environments.
Part I: Overview (e.g., hotel types, organization, room classification)
Part II: Organization of Housekeeping Department (layout, staffing, competencies)
Part III: Administrative Duties (role of Executive Housekeeper)
Part IV: Floor Procedures (pantry, reports, shift tasks)
Part V: Guest Room Cleaning (cart, procedures, rules)
Part VI: Control Desk Operations
Part VII: Linen & Uniform Rooms
Part VIII: Public Area Cleaning
Part IX: Cleaning Techniques & Agents (equipment, pest control, odour)
Part X: Laundry Services
Part XI: Additional Knowledge (textiles, horticulture, safety, security)
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Tags: Andrews, Hotel Housekeeping
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