(Ebook) Hacking the IT Cube The Information Technology Department Survival Guide 1st Edition by Douglas Chick ISBN 0974463000 9780974463025

(Ebook) Hacking the IT Cube The Information Technology Department Survival Guide 1st Edition by Douglas Chick ISBN 0974463000 9780974463025

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Product details:

ISBN 10: 0974463000 
ISBN 13: 9780974463025
Author: Douglas Chick

(Ebook) Hacking the IT Cube The Information Technology Department Survival Guide 1st Table of contents:

Part 1: Navigating the Corporate Labyrinth (The People Side)

• Chapter 1: Understanding the Players: Users, Management, and Peers

  • Dealing with Difficult Users

  • Managing Up: Communicating with Management Effectively

  • Working with Your Team and Other Departments

• Chapter 2: The Art of Communication in IT

  • Translating Tech Jargon for Non-Technical Audiences

  • Effective Email and Documentation

  • Handling Conflicts and Negotiations

• Chapter 3: Building Alliances and Trust

  • Networking within the Organization

  • Becoming a Valued Resource

  • The Importance of Professionalism and Ethics

Part 2: Mastering the Technical Landscape (The Work Side)

• Chapter 4: Beyond the Code: Practical Troubleshooting

  • Systematic Problem Solving

  • Common IT Pitfalls and How to Avoid Them

  • Emergency Response Strategies

• Chapter 5: Documentation: Your Best Friend (and Everyone Else's)

  • Why Good Documentation Matters

  • Creating Useful Procedures and Knowledge Bases

  • Maintaining Accuracy and Accessibility

• Chapter 6: Automation and Efficiency

  • Identifying Repetitive Tasks for Automation

  • Scripting and Tools for Productivity

  • Streamlining Workflows

• Chapter 7: Security Best Practices (Beyond Compliance)

  • Understanding Real-World Threats

  • Practical Security Measures for IT Departments

  • Incident Response and Prevention

Part 3: Personal Survival and Career Growth (The You Side)

• Chapter 8: Managing Stress and Burnout

  • Recognizing the Signs of Stress

  • Work-Life Balance in a Demanding Field

  • Strategies for Maintaining Well-being

• Chapter 9: Continuous Learning and Adaptation

  • Staying Current with Technology Trends

  • Certifications, Training, and Self-Study

  • Embracing Change and New Challenges

• Chapter 10: Career Advancement in IT

  • Identifying Opportunities for Growth

  • Building Your Professional Brand

  • Interviewing and Negotiation Skills

• Chapter 11: When to Stay, When to Go

  • Evaluating Your Current Role and Environment

  • Recognizing Red Flags

  • Making Strategic Career Decisions

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Tags: Douglas Chick, Information, IT