(Ebook) Exploring management by John R Schermerhorn ISBN 9780470878217, 0470878215

(Ebook) Exploring management by John R Schermerhorn ISBN 9780470878217, 0470878215

Managers and Management 1 Managers and the Management Process: Everyone becomes a manager someday 2 2 Management Learning: Great things grow from strong foundations 30 3 Ethics and Social Responsibility: Character doesn't stay home when we go to work 54 Planning and Controlling 4 Managers as Decision Makers: There is no substitute for a good decision 84 5 Plans and Planning Techniques: Get there faster with objectives 110 6 Controls and Control Systems: What gets measured happens. 132 7 Strategy and Strategic Management: Insight and hard work deliver results 156 Organizing 8 Organization Structure and Design: It's all about working together 178 9 Organizational Cultures, Innovation, and Change: Adaptability and values set the tone 204 10 Human Resource Management: Nurturing turns potential into performance 230 Leading 11 Leadership: A leader lives in each of us 256 12 Individual Behavior: There's beauty in individual differences 282 13 Motivation: Respect unlocks human potential 306 14 Teams and Teamwork: Two heads really can be better than one 330 15 Communication: Listening is the key to understanding 358 Environment 16 Diversity and Global Cultures: Th ere are new faces in the neighborhood 382 17 Globalization and International Business: Going global isn't just for travelers 402 18 Entrepreneurship and Small Business: Taking risks can make dreams come true 422 Skill-Building Portfolio SB-1 Cases for Critical Thinking C-1