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21 reviewsISBN 10: 0471267724
ISBN 13: 9780471267720
Author: Dave Sutton, Tom Klein
A groundbreaking paradigm that takes a scientific approach to marketing practice
Top executives at the renowned Zyman Marketing Group introduce a revolutionary new method for marketing managers—Enterprise Marketing Management (EMM). EMM systematically links marketing to all the essential functions within an organization, realigning the enterprise to put marketing efforts and customer service at its core. With an introduction by marketing guru Sergio Zyman, Enterprise Marketing Management covers topics such as brand architecture, investment measurement, and how to engineer creativity. EMM, adopted by many Z-Marketing clients, is a proven strategy for transforming organizations and achieving bottom-line results.
Dave Sutton (Atlanta, GA) is President/CEO of Zyman Marketing Group. He has more than eighteen years of experience in management and technology consulting. He is a frequent speaker on brand strategy, marketing strategy, and e-business strategy, and serves as President of the Strategic Leadership Forum. He is regularly quoted in Fortune, Forbes, eCompany Now, Upside, and the Chicago Tribune. Tom Klein (Atlanta, GA) is Vice President of Zyman Marketing Group. He has fifteen years of experience in strategy, information technology, and brand marketing.
PART I: RUN BRANDS AS BUSINESSES, NOT AS CAMPAIGNS
Chapter 1: Marketing Is Not an Art—It Is a Science
Chapter 2: Architect Your Brand
Chapter 3: Plug Marketing Into the Enterprise
PART II: MANAGE YOUR BRAND, NOT YOUR CUSTOMER
Chapter 4: Take Ownership of the Brand Experience
Chapter 5: Plug Marketing Into CRM
Chapter 6: Cross-Market to Cross-Sell
Chapter 7: Use New Media for Brand Activation
PART III: REINVENT YOUR BUSINESS, NOT JUST COMMUNICATIONS
Chapter 8: Restructure Based on Brand Experience
Chapter 9: Measure Investment Performance
Chapter 10: Optimize Marketing Investments to Drive Profitable Sales
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Tags: Dave Sutton, Tom Klein, Enterprise, Marketing