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36 reviews
ISBN 10: 1869227123
ISBN 13: 9781869227128
Author: Annette Weyers, Eugène Van Niekerk, Annette Prins
Part 1: Opening Doors to a Better Life with Emotional Intelligence
Chapter 1: Introduction
Chapter 2: Emotional Intelligence
Part 2: Acquiring Emotionally Intelligent Skills
Section A: Self-Perception
Chapter 3: Self-Regard
Chapter 4: Self-Actualisation
Chapter 5: Emotional Self-Awareness
Section B: Self-Expression
Chapter 6: Emotional Expression
Chapter 7: Assertiveness: A Fine Art in Empowerment
Chapter 8: Independence
Section C: Interpersonal
Chapter 9: Interpersonal Relationships
Chapter 10: Empathy
Chapter 11: Social Responsibility
Section D: Decision-Making
Chapter 12: Problem Solving
Chapter 13: Reality Testing
Chapter 14: Impulse Control
Section E: Stress Management
Chapter 15: Flexibility
Chapter 16: Stress Tolerance
Chapter 17: Optimism
Section F: Well-Being
Chapter 18: Well-Being and Happiness
Chapter 19: Concluding Remarks
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Tags: Annette Weyers, Eugene Van Niekerk, Annette Prins, Emotional Intelligence, Tipping Point, Workplace Excellence
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