(Ebook) Design For Care: Innovating Healthcare Experience by Peter Jones ISBN 9781933820231, 1933820233

(Ebook) Design For Care: Innovating Healthcare Experience by Peter Jones ISBN 9781933820231, 1933820233

The world of healthcare is constantly evolving, ever-increasing in complexity, costs, and stakeholders, and presenting huge challenges to policy making, decision making and system design. In Design for Care, we'll show how service and information designers can work with practise professionals and patients/advocates to make a positive difference in healthcare. In Design For Care, Peter Jones will: Present a current presentation of compelling healthcare design and information issues, integrated by representative case studies, to help designers, managers, students and teachers better understand the field Educate and stimulate this audience to innovate and design better services from a total systems perspective in current healthcare practice Help this audience understand the complexities, emerging opportunities, and uncertainties as indicated from the collective experience of leading-edge design and research thinkers."This game-changing book helps unlock one of the most complex and intractable issues of our time. In a clear and insightful text, Peter Jones uses evocative human stories to illustrate where—and why—the systems of healthcare need to be fixed. If modern healthcare is a disaster zone, Design for Care is the rescue service we’ve been waiting for."  -  John Thackara, author of In the BubblePeter Jones’ healthcare innovation research develops the opportunities for connecting content and learning resources to professional practice and clinical education. He has led service design and field research for leading decision and educational services and interactive products for physicians, nurses, and medical students. He is author of Rosenfeld Media’s Design for Care: Innovating Healthcare Experience. He wrote Design for Care to help designers deliver systemically relevant solutions to the emerging problems of multidisciplinary healthcare services and the complexity of care: http://designforcare.com.