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(Ebook) Customer Service for Hospitality and Tourism by Simon Hudson, Louise Hudson ISBN 9781915097156, 1915097150

  • SKU: EBN-44912474
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Authors:Simon Hudson, Louise Hudson
Pages:324 pages.
Year:2022
Editon:3
Publisher:Goodfellow Publishers Ltd
Language:english
File Size:19.28 MB
Format:pdf
ISBNS:9781915097156, 1915097150
Categories: Ebooks

Product desciption

(Ebook) Customer Service for Hospitality and Tourism by Simon Hudson, Louise Hudson ISBN 9781915097156, 1915097150

A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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